The Department of Social Security’s online record shows contributions and credits, but you need an active Identità e-ID to access it. Recent contributions may take time to appear, and a gap does not always mean something is unpaid.

Where to find your record

Open the Department of Social Security’s “Social Security Contributions – Record” service through mySocialSecurity and sign in with an active e-ID issued by Identità. The service is authenticated; the official information does not establish a separate public, unauthenticated way to view the record.

The e-ID application service lists Maltese citizens and holders of an eResidence document aged 14 or over as eligible to apply. If you do not have an active e-ID or cannot sign in, contact the Department of Social Security and ask which assisted option applies to you; its record service also lists a Microsoft Teams call with the Information Management Unit.

What the record should show

The service displays Class 1 contributions and credits for employed people, and Class 2 and Class 3 contributions and credits for self-occupied and self-employed people, respectively. It also gives information about the periods covered and credits applied. Seeing a record category does not, by itself, establish eligibility for a particular benefit.

A Social Security Number or registration certificate is not proof that contributions have been paid. The Department of Social Security says registration alone does not make someone an insured person where required contributions have not been paid, so check the contributions record itself.

When recent contributions appear

Contributions from the previous calendar year are usually displayed in December of the following year. So, as of September 2026, contributions for 2025 may not yet be fully reflected; December is the stated usual schedule, not a guaranteed posting date for every contribution.

If you see a gap

Use the separate “Social Security Contributions – Gaps” service to check potential missing periods. A gap is not automatically evidence of unpaid or missing contributions: the Department of Social Security says a period after age 16 can be a normal gap if you were not gainfully employed, did not reside in Malta, or were officially exempt from contributions. This service also requires an active Identità e-ID.

If an employed period looks absent, compare the record with your itemised payslips. DIER says a payslip must show deductions, including national insurance contributions, but a deduction on a payslip does not itself confirm when or whether it appears in the DSS record. You can ask your employer about the deduction and contact DSS to query the record; for a record issue, select “Social Security Contributions - Record” under the mySocialSecurity cluster, or request the listed Teams call. For a gap query, select “Social Security Contributions – Gaps.”

Third-country nationals and exemptions

Some third-country national employees may qualify for an exemption from registering under Malta’s Social Security Act, but this is not a blanket exemption. DSS lists specific routes for citizens of Canada, Australia, New Zealand and Libya, and for certain third-country nationals employed as personal carers by individual employers. Other third-country national employees may request an exemption only up to 28 February 2027, subject to the stated conditions. Check the current DSS rules and any exemption certificate that applies to you before treating a gap as an error.

If you worked in another EU country

Do not assume contributions from another EU country will appear as Malta contributions. EU social-security coordination generally applies the legislation of one country at a time, and an A1 document certifies which country’s legislation applies. A U1 records insurance periods for unemployment-benefit claims; DSS says it does not transfer contributions between countries. Which country covers a cross-border worker depends on their work and residence circumstances.

Questions people ask

Sources

General information, not individual immigration or legal advice. Confirm your own status and current requirements with the relevant authority.